Transaction Support Desk

Terms and Conditions

Last Updated: 29/12/2025

By accessing or using this website, you agree to these Terms & Conditions.


1. Nature of Website

This website provides general informational and guidance content related to payment transaction awareness and complaint procedures.

We are not affiliated with any bank, financial institution, NPCI, UPI platform, or government authority.


2. No Guarantee of Outcomes

We do not:

  • File complaints on behalf of users

  • Provide financial services

  • Guarantee refunds, reversals, or recovery of funds

All complaint outcomes depend solely on the respective bank or payment service provider.


3. User Responsibilities

Users agree to:

  • Provide accurate and genuine information

  • Use the website for lawful purposes

  • Not rely on the website as a substitute for official advice


4. Limitation of Liability

We are not responsible for:

  • Actions taken based on information from this website

  • Delays, decisions, or outcomes by banks or payment platforms

  • Financial loss or damages resulting from user actions

The website content is general and informational in nature.


5. Changes to Terms

We may update these Terms & Conditions at any time without prior notice.


6. Governing Law

These Terms shall be governed by the laws of India.


7. Contact

For questions regarding these Terms, contact:
📧 Email: support@transactionsupportdesk.online