Privacy Policy
Last Updated: 29/12/2025
This Privacy Policy explains how we collect, use, store, and protect the information shared by users when they visit our website or submit details through our forms.
By using this website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information when a user submits a form or contacts us:
Name
Phone number
Email address
General details related to the payment issue (only if voluntarily provided)
Any message or description entered by the user
We do not collect sensitive financial information such as bank login credentials, card numbers, or passwords.
2. How We Use The Information
The information provided by users may be used for:
Responding to user queries
Providing general guidance or informational communication
Improving website content and user experience
We do not sell, rent, or trade user information to third parties.
3. Data Security
We take reasonable administrative and technical measures to protect user information from unauthorized access or misuse.
However, no online system is completely secure, and users submit information at their own discretion.
4. Information Sharing
User information may be shared only when necessary:
For communication requested by the user
To comply with legal or regulatory obligations (if required)
We do not share information with unauthorized parties.
5. Cookies & Analytics
Our website may use cookies or analytics tools to:
Monitor website performance
Improve user experience
Users may disable cookies through their browser settings.
6. External Links
Our website may contain links to third-party websites.
We are not responsible for their content, privacy policies, or practices.
7. User Rights
Users may request:
Access to their stored information
Correction of inaccurate information
Deletion of their data (where applicable)
Requests can be submitted via our contact details.
8. Contact
For privacy-related queries, contact us at:
📧 Email: support@transactionsupportdesk.online